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"Day 2" Managed Cloud Support

Deployment is just the beginning. Day 2 is everything after โ€” monitoring, patching, user management and keeping your cloud environment healthy. Flat monthly fee.

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What Day 2 management includes

The problem with cloud environments isn't setup โ€” it's what happens after. Users get added and never removed. Licences accumulate. Patches fall behind. This usually shows up when something breaks or an auditor asks questions. Most businesses don't notice the drift until a security review, a staff complaint, or a surprise invoice. Most IT setups are well-built on day one and neglected for the next two years. De4sec keeps your environment configured correctly, patched, monitored and optimised over time.

โœ“Monthly Microsoft 365 health review โ€” configuration drift detection
โœ“Security patch management for all managed devices
โœ“User lifecycle โ€” onboarding, offboarding, role changes
โœ“Licence review โ€” remove unused licences, right-size your plan
โœ“Microsoft Defender alert triage and incident response
โœ“SharePoint and OneDrive storage management
โœ“Conditional Access policy review and adjustment
โœ“Monthly written report โ€” usage, incidents, recommendations
What happens without Day 2?
โœ“Old users remain active โ€” security risk
โœ“Licences accumulate โ€” you pay for leavers
โœ“Patches fall behind โ€” exploitable vulnerabilities
โœ“SharePoint and email quotas fill up
โœ“Defender alerts ignored โ€” real threats missed
Flat monthly fee

Priced as a monthly retainer based on user count and cloud complexity. One invoice, everything covered.

Can you manage a cloud environment you did not set up?
Yes. We conduct a full audit first, document the environment, then take over management.
What cloud platforms do you manage?
Microsoft 365 (primary), Azure, and AWS. Google Workspace available on request.
How do we receive reports?
Monthly written report by email covering health, incidents, actions taken and recommendations.
Is this the same as helpdesk support?
Day 2 cloud is proactive management. Helpdesk is reactive staff support. Plans can include both.
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