Service Packages
Simple. Clear. Sellable. — Choose the level that fits your client.
STARTER
Secure Foundations
For small businesses & startups getting IT right from day one
$300 – $800
One-time setup
✓Microsoft 365 basic setup & configuration
✓MFA & access security for all accounts
✓Device security baseline — antivirus, policies
✓Email protection (SPF, DKIM, DMARC)
✓Admin documentation & handover guide
GROWTH
Managed IT & Security
For growing businesses that need proactive IT management
$30 – $80
per user / month
✓Everything in Starter
✓Endpoint management (Microsoft Intune)
✓Microsoft Defender setup & configuration
✓Patch management — zero-downtime monthly
✓Proactive monitoring & alerting
✓Helpdesk support — 1-day SLA
ADVANCED
Full IT & Compliance
For operations that need security, compliance and full coverage
Custom
$1,000+ setup + monthly
✓Everything in Growth
✓Essential Eight alignment (AU) / KDPA (KE)
✓Backup & recovery — tested restore confirmed
✓Monthly security reporting & review
✓Priority support — 2-hour critical response
✓Annual security posture review